Privacy Policy

This website (www.sstrader.com) is operated by ProSoccer Ltd, a private company limited by shares registered in Bulgaria with company number 206618849. Our registered office is at Sofia, Bulgaria ("we", "us").

We are committed to protecting and respecting your privacy.

This policy, along with our terms of use and any other documents referred to herein, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.sstrader.com, you are accepting and consenting to the practices described in this policy.

For the purposes of the Data Protection Act 1998 (the Act), we are the data controller.

Information You Provide to Us

This includes information you provide when you:

• Register to use our site
• Subscribe to our services
• Search for a product
• Place an order
• Participate in discussion boards or other social media functions
• Enter a competition, promotion, or survey
• Report a problem with our site

Specific Information We Store

• Player Name: Publicly viewable site-wide. Not shared with third parties.
• Email Address: Only visible to trusted staff. Utilized by Amazon SES for our email services.
• IP Address: Only visible to trusted staff. Not shared with third parties.
• Gender: Publicly viewable site-wide. Not shared with third parties.
• Profile Details: Publicly viewable on your profile. Not shared with third parties.
• Two-Factor Authentication (2FA) Settings:
  • Memorable question answer, date of birth, and phone number are hidden to everyone, 256-bit encrypted. Phone numbers are provided to MessageBird for 2FA SMS purposes.

Information We Collect About You

During each of your visits to our site, we automatically collect the following information:

• Technical information, including the IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

Information We Receive From Other Sources

This includes information we receive about you if you use any of the other websites we operate or other services we provide. We are working closely with third parties including business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies.

Uses Made of the Information

Information You Give to Us

We use this information:

• To fulfill our obligations arising from any contracts entered into between you and us.
• To provide you with the information, products, and services that you request from us.
• To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about.
• To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
• To notify you about changes to our service.
• To ensure that content from our site is presented in the most effective manner for you and your computer.

Information We Collect About You

We use this information:

• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
• To improve our site to ensure that content is presented in the most effective manner for you and your computer.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To keep our site safe and secure.
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information We Receive From Other Sources

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (

depending on the types of information we receive).

Privacy Policy Disclosure

At SSTrader, operated by ProSoccer Ltd, we take your privacy seriously and are committed to safeguarding your personal data. This section explains how we might share your information and under what circumstances.

Sharing Your Information

You agree that we have the right to share your personal information with:

• Our Group: Any member of our group, including our subsidiaries and our ultimate holding company and its subsidiaries, in line with company laws in Bulgaria.

• Selected Third Parties Including:

  • Business partners, suppliers, and sub-contractors for the performance of contracts we enter into with them.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We provide them with aggregate information about our users (for example, the number of men aged under 30 who have clicked on an advertisement on any given day).
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.
  • Credit reference agencies to assess your credit score where this is a condition of us entering into a contract with you.

Disclosure of Your Personal Data

We may disclose your personal data:

• In the event of a business sale, purchase, or transfer of assets.
• If SSTrader or substantially all of its assets are acquired by a third party, resulting in the transfer of personal data.
• To comply with legal obligations or to enforce or apply our terms of use and other agreements.
• To protect the rights, property, or safety of SSTrader, our customers, or others, including exchanging information for fraud protection and credit risk reduction.

Data Storage and Transfer

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing, or processing. We take all necessary steps to ensure your data is handled securely and in accordance with this privacy policy.

• Security Measures: All information you provide to us is stored on secure servers. Any payment transactions are encrypted using SSL technology. We ask you not to share any passwords that allow access to parts of our site.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or at any time by contacting us directly.

External Links

Our site may contain links to and from the websites of our partner networks, advertisers, and affiliates. We do not accept responsibility or liability for their privacy policies. Please check these policies before submitting personal data to these websites.

Access to Information

You have the right to access information held about you, in accordance with applicable laws. Any extensive access request may be subject to fees that cover our costs in providing you with the details of the information we hold about you.

Changes to Our Privacy Policy

We may update this policy periodically. All changes will be posted on this page and, where appropriate, notified to you by email. Please check this page frequently to see any updates or changes to our privacy policy.

GDPR Compliance Notice

This privacy notice details how SSTrader, a service provided by ProSoccer Ltd, processes your personal data when you use our site www.sstrader.com.

By supplying your data, you confirm that you are over 13 years of age.

ProSoccer Ltd is the data controller responsible for your personal data (referred to as "we", "us", or "our").

Contact Details

Full name of legal entity: ProSoccer Ltd
Email: support@sstrader.com
Postal Address: ul. 21-vi vek, Sofia, Bulgaria

It's important that the information we hold about you is current. Please update your personal information whenever necessary by contacting us at support@sstrader.com.

Data We Collect and Processing Basis

We may process the following categories of personal data about you:

• Communication Data: This includes communications sent to us via forms, email, texts, social media, or other methods. We process this data for communication purposes, record keeping, and legal claims. This processing is based on our legitimate interests to manage our communications and legal claims effectively.

• Customer Data: Includes details related to purchases such as your name, billing address, delivery information, email, and phone number. We process this data to fulfill your orders and maintain transaction records. The basis for this processing is the performance of a contract with you.

• User Data: Data on how you use our website and online services, including data posted for publication. This is processed to manage our website and business effectively. The basis is our legitimate interests in administering our website and business operations.

• Technical Data: This includes data about your website usage and online service interactions, sourced from our analytics tracking system. We process this data to manage our website, business security, and strategic marketing. This is based on our legitimate interests in understanding user interactions and business growth strategies.

• Marketing Data: Data about your marketing preferences and your reactions to our promotions. This helps us tailor promotions and advertisements. This processing is grounded in our legitimate interests in studying how our services are used and planning our marketing strategies.

We utilize your data to customize website content, advertisements, and assess the effectiveness of our advertising. This is based on our legitimate interests in promoting our business. We may also use your data for other marketing communications based on your consent or our legitimate interests.

Sensitive Data

We do not collect sensitive data about you, which includes details about your racial or ethnic origin, religious beliefs, sexual orientation, political opinions, health information, or genetic and biometric data.

Data Provisioning

If you fail to provide personal data when required, we may not be able to perform under our contract with you, such as delivering services or goods. In such cases, we may have to cancel a product or service you have ordered, but we will notify you if this is the case at the time.

Use of Personal Data

We only use your personal data for the purposes for which it was collected unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. For more information, please contact us at support@sstrader.com. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis for processing.

We may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

We do not engage in any automated decision making or profiling.

How We Collect Your Data

Your data may be directly provided by you or automatically collected via cookies and similar technologies as you interact with our website. For more information, see our cookie policy.

Data may also be received from third parties such as analytics providers like Google, advertising networks like Facebook, and from publicly available sources.

4. Marketing Communications

We process your personal data for marketing purposes based on your consent or our legitimate interests, specifically to grow our business.

Under the Privacy and Electronic Communications Regulations, we are permitted to send you marketing communications if: - You have made a purchase or requested information from us about our products or services, or - You have explicitly agreed to receive marketing communications, and have not opted out since.

For corporate entities, we may send marketing emails without consent, but you can opt out at any time.

Before sharing your personal data with third parties for their marketing, we will get your express consent.

You can opt out of receiving marketing messages from us or third parties by: - Adjusting your marketing preferences on our website, or - Following the opt-out links on any marketing message sent to you, or - Contacting us directly at support@sstrader.com.

Opting out of marketing communications does not apply to personal data provided as a result of other transactions like purchases or warranty registrations.

5. Disclosure of Your Personal Data

We may share your personal data with:

• Service Providers: Including IT and system administration services.
• Professional Advisers: Such as lawyers, bankers, auditors, and insurers who require this information to provide consultancy.
• Government Bodies: That require us to report processing activities.
• Third Parties: In the event we sell, transfer, or merge parts of our business.

We require all third parties to respect the security of your personal data and to treat it according to the law. They are only allowed to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

Due to different protection levels outside the European Economic Area (EEA), we transfer personal data only under specific conditions:

• To countries approved by the European Commission,
• Using contracts approved by the European Commission,
• To US-based providers that are part of the EU-US Privacy Shield.

If these safeguards are not feasible, we may request your explicit consent for specific data transfers, which you can withdraw at any time.

7. Data Security

We implement security measures to prevent your personal data from being accidentally lost or used in an unauthorized way. We limit access to your personal data to those who have a business need to know and they are bound to confidentiality.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. The criteria for this duration depends on the data’s nature and sensitivity, potential risk from unauthorized use or disclosure, and legal requirements.

9. Your Legal Rights

You have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict, transfer, object to processing, port data, and withdraw consent. More about these rights can be found on the ICO’s website.

To exercise any of these rights, please contact us at support@sstrader.com. No fee is generally required, but we may charge a reasonable fee if your request is unfounded, repetitive, or excessive.

10. Third-party Links

This website may include links to third-party websites, plug-ins, and applications. We do not control these third-party websites and are not responsible for their privacy statements.

11. Cookies

You can set your browser to refuse some or all browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may not function properly.